Caitlin Palmer
InstitutionUniversity of Pennsylvania
No, I love both of the products!
Visit main siteVerified public customer reviews
InstitutionUniversity of Pennsylvania
No, I love both of the products!
InstitutionRockefeller University
Good quality, arrived quickly. Would use again.
Nothing.
InstitutionRockefeller University
Fast and good quality.
No.
InstitutionBirkbeck, University of London
This extended operation N2 tank has good reviews and seems to be the most popular in the field.
No, it was productive install. Impressed that Mark showed up in person and got it done so fast. He provided really accurate tips for running the extended operation N2 tank.
CUSTOM
InstitutionRockefeller University
Nope, thank you!
InstitutionUniversity of Colorado Anschutz Medical Campus
Please give John a raise!
LN2 Hose Nozzle So much easier to use than a larger nozzle with a plastic funnel that constantly cracks and needs to be replaced!
InstitutionYale University
Not really - products were reasonably priced and arrived in a timely manner - plus they came with treats, which the lab greatly enjoyed! Thanks!
InstitutionSanofi
More images on the website would be good. E.g. assembled vs. disassembled, or different viewing angles.
VHC35 dewar and roller base Like the roller base
InstitutionUtah State University
Not really. Everything was smooth.
Set of Pin Type Cryo Grid Boxes- 12 Assorted Colors Just what we need.
InstitutionUniversity of Zurich
Was very satisfied with my order, SubAngstrom has its own style that is very unique and I love it
CUSTOM
InstitutionMcGill University
No
Copper Washer / Ring (Pack of 100) Good product!
Leaf Spring / Clip (Pack of 100) Good product!
InstitutionBirkbeck, University of London
We really enjoyed working with SubAngstrom during the bidding process and their flexible shipping. They gave us the best deal and are were responsive. As a facility, we are relatively new to cryo-FIB, but seeing so many SubAngstrom long operations kits in the field gave us high confidence in the product.
no
Gen3 Cryo-FIB Long Operation Upgrade Kit This is the global standard for long operations in cryo-FIB. Best performance and price point on the market.
InstitutionMax Planck Institute of Molecular Cell Biology and Genetics
No, everything was perfect. I was very surprised about the speedy shipment!
Cryo Grid Box Pin Type Lid Works on every grid box type we have tried so far. I prefer these transparent lids as it appears that un-clipped grids will not really stick to the lid unlike on the white ones when opening the gridboxes.
Leica Blotting Filter Paper Works as intended
InstitutionUniversity of Utah
Doing great!
Leaf Spring / Clip (Pack of 100) Worked great for us!
InstitutionSanofi
Amazing customer service!!!
I think you guys could expand your catalog. Maybe get into the grid business.....
InstitutionUniversity of Sussex
No
Copper Washer / Ring (Pack of 100) Great product, great price
Leaf Spring / Clip (Pack of 100) Great product, great price
Mini Puck Hemostats These are much more useful and easy to use than traditional hemostats.
Gen 2 Sample Preparation Kit Very impressive kit. Has everything you need to start clipping - just add clips and rings! (I think you should consider supplying a small number of clips and rings along with the purchase)
InstitutionPenn State University
They are good as always.
InstitutionThe Ohio State University Wexner Medical Center
No
InstitutionKAIST
So far, everything are wonderful!
Water Bottle It is great!
InstitutionBirkbeck, University of London
No, it was a great process. SA helped us with clearing customs on the UK side. The products showed up in good order. We also worked with SA for quotes and pricing. It was a real bonus to have the SA merchandise, our EM users were very happy with it.
VHC35 dewar and roller base This is probably the best price for such a N2 dewar and works with SubAngstrom canes + pucks well.
Grid Storage System Engraved People often miss the value of the inventory system (online service) included with these SubAngstrom pucks. Buying a cane with 10 custom pucks represents the best value and is a key part of the EM workflow. It saves users time from using 50ml tubes or inferior cryo-EM pucks that make handling grid boxes under N2 hard. Combining these custom engraved pucks with SubAngstrom's Inventory system makes finding grids fast and accelerates projects. The pucks are easy to use and very reliable storage.
CUPsule™ NanoCUP™ Everyone seems to love these CUPsule's for coffee. SubAngstrom really does have unique EM related projects, the CUPsule, grid box earrings, etc. Really impressed with the quality of the metal on the CUPsules.
InstitutionUniversity of Basel
No, all good!
InstitutionUniversity of Utah
N/A
InstitutionKAIST
Superb service and product!
None
CUSTOM
InstitutionBrandeis University
more points and candy :)
InstitutionFlorida State University
All is good!
Cryo Grid Box, Pin type lid, select color- Engraved Great product. The customization is perfect for our facility
InstitutionUniversity of Utah
Doing great!
Leaf Spring / Clip (Pack of 100) Work great for us.
InstitutionUniversity of Utah
Thanks for your great costumer service!
No. My issue was quickly solved!
InstitutionUniversity of Florida
No, subangstrom always surpasses expectations.
CUSTOM Subangstrom understands the needs of cryoEM users. These forceps are perfectly length to help retrieve items that have fallen to the bottom of dewars - an issue that I am sure many have encountered.
InstitutionUniversity of Florida
Nothing! Everything came as expected, and I am very satisfied.
Uniquely Colored Puck Love the color! The engraving is nice, and everything came as expected. Would definitely purchase again.
InstitutionBiogen
It would speed the ordering processing if quotes could be autogenerated .
Old Style Custom Puck Hemostats Mini Puck Hemostats look much sturdier than this old style.
InstitutionUniversity of California, Berkeley
Really appreciate the candy with the order.
I think the service and responsiveness have been good.
MISCDISC
InstitutionUniversity of Colorado Anschutz Medical Campus
The boxes are great. The only thing is that on your website you should have pictures of everything.
Leaf Spring / Clip (Pack of 100) The only thing is that, since it is a small box, maybe it could be taped to the bigger one, otherwise it could get lost in the package.
InstitutionCentre for Structural Systems Biology Hamburg
Keep it up! :D
I appreciate very much your fast shipping, your products quality and your professionality!
Set of 3 Pin Type Box Manipulators I love them...they work like charm in LN2 and are much cheaper than competitors prices!
InstitutionUniversity of Groningen
The order process and delivery was smooth. Thank you
City Transporter I have not yet tested the functionality of the product for transporting frozen samples, but its design and appearance do not justify the price of $1,700. The bottom plate arrived bent and scratched. The interior does not hold the container securely; it moves around freely. The design could definitely be improved.
InstitutionUniversity of Manitoba
no
InstitutionBirkbeck, University of London
good to have a pack of 3, any EM facility would need at least 2 of these tools.
These autogrid box tools are essential to anyone working with clipped grids. However, these tools are frequently missing or damaged. Having this lowest cost in class and
Set of 3 Pin Type Box Manipulators work as good as the originals.
InstitutionBirkbeck, University of London
seems to fit our old cassette system.
not really, the price and description on the metal material. Otherwise, we trust that it works.
Cassette Gripper Repair This is very smart for SubAngstrom to provide this replacement. On the only cassette stations, this shield has always been an issue. Being able to have a high quality and reliable replacement is a great benefit.
InstitutionThe Institute of Cancer Research
Delivery was timely. The product appears of fine quality, though we are yet to test them in anger.
InstitutionDuke University
No, everything was great!
InstitutionMcGill University
No, It was a perfect experience
Gen 2 Sample Preparation Kit I will soon use the product, but the customization of engraving is something that I really appreciate.
InstitutionTexas A&M University
Better value for money—much cheaper than competitors, and the delivery was fast.
Set of Pin Type Cryo Grid Boxes- 12 Assorted Colors I like the color assortment. It would be even better if the boxes had number engravings for easier tracking. They're also less expensive than the original Autoloader grid boxes from other brands.
Vitrobot Tweezer Great value for money—significantly more affordable than competing brands.
InstitutionUNC School of Medicine
No --
Mini Puck Hemostats We use this all time to with our subangstrom pucks. The design is great. No issues.
InstitutionCase Western Reserve University
SubAngstrom did a great job regarding the design and fabrication.
InstitutionAethon Therapeutics
I ordered a customized tweezer with straight tip but it came with a different kind of tip (surgical?)
Uniquely Colored Puck Looks great!
InstitutionEPFL
No, it was all super smooth as always. Thanks a lot!
InstitutionBirkbeck, University of London
I make social media post on Twitter/X and also LinkedIn, people seem to like. We need more engagements to spread word on SubAngstrom products.
I really like make to get the free sample of C-rings, very good to make try.
InstitutionVanderbilt University
quick shipping
no complaints!
InstitutionAlbert Einstein College of Medicine
Everything very good! Thank you for all kind response!
InstitutionAlbert Einstein College of Medicine
Everything very good! The response really quite and very kind.
Gen 2 Sample Preparation Kit It is very good and convenient.
InstitutionThe University of Queensland
Thank you for an excellent service.
Order went very smoothly and arrived only a few days after it was lodged. Thank you also for sending the iPad we redeemed with our accumulated points.
InstitutionNational Institute of Environmental Health Sciences
the quality of clips can be imporved.
InstitutionYale University
pay more attention to the notes
Set of Pin Type Cryo Grid Boxes- 12 Assorted Colors I've been using these boxes for several years, and they still look great after multiple freeze-thaw cycles without any cracks. They're of excellent quality.
InstitutionUppsala University
A bit faster delivery
Grid Storage System Engraved Holes in lid allows frost to settle in the puck
Hole Punch for the FEI Vitrobot Expensive
InstitutionUniversity of Virginia
Great service
Grid Storage System Engraved Love these storage racks!
InstitutionSIMS Co., Ltd.
We hope to receive some catalogs with our next order so that we can better introduce your products to users in Korea.
Set of Pin Type Cryo Grid Boxes- 12 Assorted Colors It would be great if there were a larger package size available.
InstitutionUT Southwestern Medical Center
Could you sell some gold or copper grid?
Copper Washer / Ring (Pack of 100) It works very well.
Leaf Spring / Clip (Pack of 100) It is easy to make grid.
InstitutionUniversity of Utah
Don't like the dark color because it is hard to label it.
Cryo Grid Box, screw type lid, select color Like the color. Quality is great.
InstitutionUNC School of Medicine
Thanks of rate quick turnaround time. We were impressed with how quickly we received the order. The service was excellent and we will definitely recommend SubÅngstrom to our collaborators, core users, customers, and cryoEM friends.
No -- everything was prefect
InstitutionGenentech
Oven arrived damaged to to insufficient padding. Otherwise very happy.
InstitutionWeizmann Institute of Science
For my customer perspective the service was excellent, I got fast quote and the delivery came fast too, loved the boxing of the items I ordered
Copper Washer / Ring (Pack of 100) Excellent grade
Leaf Spring / Clip (Pack of 100) Excellent grade
InstitutionVanderbilt University
Works great and I appreciate the upgrades over the standard product
Cassette Gripper Repair I appreciate the upgrades over the standard product
InstitutionRockefeller University
Nope
InstitutionRockefeller University
Nope